Privacy Policy

Last updated: July 20, 2026

TrainedResponder is operated by InformaDev LLC, d/b/a TrainedResponder ("TrainedResponder", "we", "us"). This policy describes how we handle the information your organization and its members provide when using the Service.

Information we collect

We collect the account and profile information your organization or its administrators provide when setting up members — name, contact details, and any custom fields your organization configures — along with training records: course progress, exam results, ratings, and rank history. We also collect the material an organization uploads for AI course generation, described below.

How we use it

We use this information to operate the Service: to run training and qualification workflows, to track progress and completions, and to support your organization's administrators in managing their members. We do not sell member data.

Text messaging (SMS)

If your organization uses our scheduling and activation features, a member may choose to provide a mobile phone number and opt in, in their member profile, to receive text messages — emergency activation alerts sent by their organization through the Service, and confirmations of the member's own replies to those alerts. Message frequency varies based on your organization's activity. Message and data rates may apply. Consent to receive text messages is never a condition of participation or purchase.

A member can opt out at any time by replying STOP to any message, or by disabling SMS in their member profile; a confirmation is sent when this happens. Reply HELP to any message for help. We use a third-party SMS delivery provider to send and receive these messages on our behalf; mobile phone numbers and opt-in status are shared with that provider solely to deliver the Service's messages. We will not share mobile information with third parties for promotional or marketing purposes.

AI content generation

When you use AI generation, the material you upload and the text of your lessons are sent to a third-party AI provider — Google (Gemini) or Anthropic (Claude), depending on which provider is active — so it can draft content for you. We do not use your material to train any model.

We store uploaded source documents only while you are building the course, because each lesson is generated separately and every generation has to send the source material to the provider again. When you finish the course, we delete the files you uploaded and keep only the citations behind each chapter, including the passage of the source each one quoted.

Data sharing

Your information is shared with your Organization's administrators as needed to manage your training and qualifications, with the third-party AI providers named above when your organization uses AI generation, and with our SMS delivery provider as described above if you opt in to text messaging. We do not share member data with other organizations on the platform.

Contact

Questions about this policy should be directed to your Organization administrator or to [email protected].